Responsible Gaming — Play Safe, Play Smart

At b2000m, we are committed to promoting a safe and enjoyable gaming environment for all players. Gaming should always be a form of entertainment, never a source of financial hardship or emotional distress.

Adults Only: 21+ Years

Age Verification

Strict 21+ enforcement through identity verification. We reject underage registrations and refund deposits to protect minors from gambling harm.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control spending. Limits take effect immediately and cannot be increased for 24 hours.

Session Time Reminders

Enable session time alerts to track how long you've been playing. Receive notifications at customizable intervals to encourage regular breaks.

Timeout & Cooling-Off

Take a break from gaming with timeout periods ranging from 24 hours to 30 days. Your account will be temporarily suspended until the period expires.

Self-Exclusion

Permanently or temporarily exclude yourself from b2000m for 6 months, 1 year, or longer. We prevent account reopening during the exclusion period.

24/7 Support

Our Indonesian-speaking support team is available around the clock to assist with responsible gaming tools, account restrictions, and referrals to help resources.

Our Commitment to Responsible Gaming

b2000m is dedicated to creating a gaming environment where entertainment remains positive and players are protected from the risks associated with problem gambling.

We recognize that for the vast majority of our players, online gaming is a fun and enjoyable form of entertainment. However, we also acknowledge that a small percentage of individuals may develop unhealthy gambling behaviors that can lead to financial difficulties, relationship problems, and emotional distress.

b2000m is committed to providing tools, resources, and support to help players maintain control over their gaming activities. We actively promote responsible gaming practices and encourage all players to set personal limits, take regular breaks, and seek help if they feel gambling is becoming problematic.

Our platform is designed to detect unusual betting patterns, rapid deposit increases, and other indicators of potential gambling harm. When our systems flag concerning behavior, we proactively reach out to affected players to offer support and recommend self-exclusion or cooling-off periods.

We work closely with Indonesian gambling support organizations and international responsible gaming bodies to stay informed about best practices and continuously improve our player protection measures.

Responsible Gaming Tools

Take control of your gaming experience with our comprehensive suite of self-management tools.

Deposit Limits

Deposit limits allow you to set a maximum amount you can deposit into your b2000m account over a specific time period. This helps prevent overspending and ensures you stay within your budget.

  • Daily Limit: Maximum deposit amount per 24-hour period
  • Weekly Limit: Maximum deposit amount per 7-day period
  • Monthly Limit: Maximum deposit amount per 30-day period

Once set, deposit limit decreases take effect immediately. Increases require a 24-hour waiting period to encourage thoughtful decision-making.

Loss Limits

Loss limits restrict the total amount you can lose (deposits minus withdrawals) over a specified period. This tool is particularly effective for players who want to ensure their losses do not exceed a predetermined threshold.

Loss limits are calculated as: (Total Deposits) - (Total Withdrawals) - (Current Balance) ≤ Loss Limit

When your loss limit is reached, you will be unable to place further bets until the time period resets.

Session Time Reminders

Session time reminders notify you at regular intervals to let you know how long you've been playing. This encourages awareness of time spent gaming and promotes regular breaks.

You can set reminders to appear every 30 minutes, 1 hour, 2 hours, or at a custom interval. When the reminder appears, you can choose to continue playing or log out.

Timeout (Cooling-Off Period)

A timeout allows you to temporarily suspend your account for a short period if you feel you need a break from gaming. During a timeout, you will be unable to log in, deposit funds, or place bets.

Available timeout durations:

  • 24 hours
  • 72 hours (3 days)
  • 7 days
  • 14 days
  • 30 days

Timeouts cannot be reversed once activated. Your account will automatically reopen when the timeout period expires.

Self-Exclusion

Self-exclusion is a serious step for players who recognize that gambling is causing harm and want to stop completely. When you self-exclude, your b2000m account is closed for a minimum period, and you will be unable to register a new account during that time.

Available self-exclusion periods:

  • 6 months (minimum recommended)
  • 1 year
  • 5 years
  • Permanent (account closed indefinitely)

Self-exclusion cannot be reversed. If you request self-exclusion for 6 months, you will not be able to reopen your account before the 6-month period expires, even if you change your mind.

We strongly recommend seeking support from a professional gambling counselor if you choose self-exclusion.

Reality Check

Reality check is an automatic notification that appears on your screen at regular intervals while you are playing. It displays the total amount you have wagered, won, and lost during your current session, helping you stay aware of your gaming activity.

Reality checks appear every 60 minutes by default. You can adjust the frequency or disable this feature in your account settings, though we recommend keeping it enabled.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Recognizing the early warning signs is crucial to preventing serious harm. If you or someone you know exhibits any of the following behaviors, it may be time to seek help:

  • Spending more money or time gambling than you originally intended
  • Chasing losses by placing larger bets to try to win back money you've lost
  • Lying to family or friends about your gambling activities or the amount you've spent
  • Neglecting work, school, or family responsibilities to gamble
  • Borrowing money, selling possessions, or going into debt to fund gambling
  • Feeling anxious, depressed, or irritable when trying to cut down or stop gambling
  • Gambling as a way to escape problems or relieve feelings of helplessness, guilt, or depression
  • Attempting to win back losses immediately after a losing session
  • Thinking about gambling constantly, even when not actively playing

Need Help? We're Here for You

If you believe gambling is becoming a problem for you or someone you know, please reach out for support. Our team is available 24/7 to assist with account restrictions, self-exclusion requests, and referrals to professional counseling services.

Email Support

[email protected]

WhatsApp

+62 812 3456 7890

Live Chat

Available 24/7 on site

External Support Organizations

The following organizations provide free, confidential support for individuals struggling with problem gambling and their families:

Gamblers Anonymous

International peer-support network offering meetings and resources for individuals recovering from gambling addiction.

National Problem Gambling Helpline

24/7 confidential helpline providing crisis intervention, support, and referrals to local treatment services.

GamCare

Free information, advice, and support for anyone affected by problem gambling, including live chat and telephone counseling.

BeGambleAware

UK-based organization offering self-assessment tools, treatment finder services, and evidence-based harm reduction guidance.

Tips for Safe Gaming

Do's

  • Set a budget before you start playing and stick to it
  • Treat gambling as entertainment, not a way to make money
  • Take regular breaks during gaming sessions
  • Only gamble with money you can afford to lose
  • Use deposit limits and session timers to stay in control
  • Keep track of time spent and money wagered
  • Balance gambling with other hobbies and activities
  • Stop playing when you're ahead — walk away while winning

Don'ts

  • Never chase losses by placing bigger bets to recover
  • Don't borrow money or use credit to gamble
  • Avoid gambling when you're upset, depressed, or under the influence of alcohol
  • Don't gamble as a way to escape problems or negative emotions
  • Never lie to family or friends about your gambling activities
  • Don't skip work, school, or family commitments to gamble
  • Avoid playing while making important financial or life decisions
  • Don't neglect responsibilities or relationships because of gambling

Have Questions?

Visit our FAQ for quick answers, review our Terms and Privacy Policy, or return to the homepage to explore our platform.